The day has finally arrived to launch Help@hand!
At this stage, you should’ve uploaded your employee details on the Help@hand Admin Portal and ticked off the parts that are relevant on the employer checklist. Next, your employees will shortly be receiving their automated welcome emails with their unique login details.
Even though you’ve already made your employees aware that Help@hand is launching, an email from your nominated spokesperson on the day of the launch could be a useful addition.
Sometimes, people can be sceptical about emails from third-party providers, or they may have been on holiday and missed your original emails and rollout activity. So one last email on the day of the launch can often help provide that extra level of clarity.
It’s also now a perfect opportunity to remove your 'coming soon' screen display and posters, and replace them with the new 'download now' versions.