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Get Wellbeing Ready

Our Wellbeing Ready sessions are a great intro to the added-value services available to our Group Income Protection, Group Life and Critical Illness policyholders.

Register for a session

Help@hand communication support

From launching Help@hand, maintaining employee awareness, and onboarding your new starters - this is your go-to support hub. 

Of course, every business is different, so feel free to use what works best for you.

Employee learning about health&wellbeing benefits of Help@hand app from Unum

How do I get started?

  • 1

    Step 1

    Register for access to the Help@hand Portal here and fill out some details so we can set you up. Please note, further admins can be added in the Portal.

  • 2

    Step 2

    When you get your login details, follow the steps in the portal to set up your account. You may also want to sign up to a Help@hand Ready session, aimed at supporting portal admins.

  • 3

    Step 3

    Use this toolkit to support your internal communications, to promote Help@hand and make sure your employees are making the most of the services.

Help@hand sessions
Help@hand Ready

There to support you from launch to the everyday administration of Help@hand. Join us for a 20-30 minute session including time for a Q&A, so you can get some top tips, ask questions, and feel confident when using the Help@hand Admin Portal.

8th May 2025

10:00 – 10:30am
Register

22nd May 2025

10:00 - 10:30am
Register

12th June 2025

10:00 - 10:30am
Register
Employees collaborating in the office

Administration support

From keeping your Help@hand Admin Portal updated to FAQs covering common questions - get the support you need here.

Admin portal guide
Employer and user FAQs
Insights report information
Rollout checklist

Email and intranet templates

Man in the office in an orange shirt

Employee guides

Share more details about the services with an employee guide.

Group Income Protection: employee guide
Group Critical Illness: employee guide
Group Critical Illness – employer-funded: employee guide with Cancer Support Service
Group Life Insurance: employee guide
Uninsured employee guide

Posters and flyers

Whether it's in the workplace or as a desktop background, you can spread the word about Help@hand.

All: Coming soon poster (landscape)
All: Employee services poster
All: Employee services poster (landscape) 

Share the links to videos or use on screens around the workplace

Additional supporting literature

Explore and share a variety of related resources to enhance your wellbeing initiatives.

All: Bereavement resource
All: Personal wellbeing poster (landscape)
All: Personal wellbeing worksheet
All: 24/7 helpline video (including legal and financial support)
All: Lifestyle coaching video

Keep your Admin Portal updated

Add new starters and keep your Help@hand account up to date.

Help@hand Admin Portal

Help@hand from Unum services (the ‘Services’) are provided to Unum Limited (“Unum”) customers by third-party specialist providers chosen by Unum. Unum is not the provider of the Services. The Services are entirely separate from the insurance policy provided by Unum. Access to the Services is facilitated by Unum at no cost to the Unum customer, and Unum may change or withdraw access to the Services at any time. Use of the Services are subject to the terms and conditions of the relevant third-party specialist providers. Services are available to UK residents only. For further information, please go to unum.co.uk/frequently-asked-questions/services.