Make a claim

All the details you need to make a claim under your policy can be found below.

Handwriting with pen filling the form

Select your policy type

incomeCreated with Sketch.

Group Income Protection

criticalCreated with Sketch.

Group Critical Illness

handsCreated with Sketch.

Group Life Insurance

criticalCreated with Sketch.

Individual Critical Illness

icon/exec_ipCreated with Sketch.

Individual Income Protection

sick payCreated with Sketch.

Sick Pay Insurance

Dental and Optical policies

If you want to make a claim on or view the documents associated with a Dental or Optical policy, please log in to the appropriate member portal below. If you have a question about an existing claim or recent settlement, call us on 0345 850 9439, or email

dentalCreated with Sketch.

Dental Member Portal

Optical Member Portal

Unum Select policies

Unum Select policies will have the company's name written on the front of the policy document and will have seven numbers and one letter, e.g. Unum Limited/A1234567.

Note for Unum Select Employees/Claimants: You are a member of a Unum Select policy if your payments are automatically deducted from your pay and you joined the plan via a face-to-face or telephone enrolment process at your place of work. To start a claim, click on the link below and log in to the Unum Select Portal.

Group 16Created with Sketch.

Unum Select Portal

Did you find this page useful?