Who are we and what do we do?

Unum is a leading employee benefits provider offering financial protection through the workplace including: Income Protection, Life insurance, Critical Illness, and Dental cover.

Our Income Protection customers have access to medical and vocational rehabilitation expertise designed to help people stay in work and return to work following illness and injury. Unum LifeWorks, our Employee Assistance Programme, provides help and advice on a range of work/life issues.

Our Critical Illness customers can access our Cancer Support Service, providing personalised support for employees with a cancer diagnosis.

We are committed to workplace wellbeing for both employees and employers. We have a wide range of tools designed to help businesses create or enhance their employee wellbeing strategy, including Help@hand, which offers five integrated wellbeing services in one app, our Mental Health Pathway and Wellbeing Calendar.

Being a socially-responsible business is one of our core values. We focus on providing a positive and effective contribution to the communities in which we live and work, and see helping our communities as a natural extension of the commitment we make to our customers every day.

We aim to be the most inclusive, diverse and welcoming company in the employee benefits market – creating a place where people aspire to work, and where everyone is able to contribute their best and succeed.

We are signatories of the HM Treasury Women in Finance Charter, Business in the Community, Race at Work Charter and the Armed Forces Covenant, where we hold the Bronze Employer Recognition Scheme Award. We are also a Disability Confident Leader, Stonewall Diversity Champion, and an employer member of Working Families. We have also held the Gold Payroll Giving Quality Mark for the last eight years.

Our financial strength and claims payments

At the end of 2019, Unum protected 1.7 million people in the UK and paid claims of £326 million - representing in excess of £6 million a week in benefits to our customers - providing security and peace of mind to individuals and their families.

Our parent company, Unum Group, is a provider of employee benefits products and services in the United States, including group and individual disability insurance. Premium income for Unum Group and its subsidiaries totalled $9.4bn in the year ended 31 December 2019, with reported revenues for the group totalling £12.0 bn and total assets of $67.0bn.

A.M Best have given Unum Group’s core US insurance subsidiaries an Excellent rating for Financial Strength, with a stable outlook.

Where we’re based

We have offices throughout the UK. Our Head Office is based in Dorking, Surrey and our other main office is in Basingstoke. We also have regional sales offices throughout the UK, including Birmingham, Glasgow and London.

Come and visit us

We love to meet prospective or existing customers. We’ll show you and your adviser around our Dorking offices where you can meet the people who deal with your scheme, and talk to different areas of our business - like rehab and claims - to see how they can help you. Contact your adviser to arrange a tour.

Unum Limited is a member of the Unum Group of Companies.