While many employees smoothly return to work after illness or injury, some struggle. Since 2016, our in-house case managers have helped more than 1,600 people a year on average with absence management support across our Income Protection customers.
In 2020, 95.1% of people who used the service were able to remain in work, return to the workplace or otherwise had their case resolved.
Dedicated in-house team of more than 20 healthcare professionals from a range of specialist backgrounds, including occupational therapy, psychology, physiotherapy and nursing.
Absence management support before, during or after a claim — whether an employee is struggling at work with an illness or injury, is on their first day of absence or looking to phase back into working life.
We support your existing absence management policies and work alongside your occupational health provider if you have one.
For sickness absence or wellbeing related queries, call us on 01306 646 001.
For employees in work but having difficulty managing their wellbeing, our Vocational Rehabilitation & Wellbeing Consultants can provide one off support via a personalised consultation. They’ll help employees identify self-management techniques that can help improve their wellbeing at home and work performance.
Our vocational rehabilitation services include:
How to prevent and manage sickness absence
To identify reasons for continued absence
To help get employees get back to work when they feel ready, all at their own pace
To help absent employees achieve a smooth transition back to the workplace
To support struggling employees in the workplace, including dyslexia vocational evaluations and ergonomic workstation assessments
Employers can access our rehabilitation support before, during or after a claim.
Our consultants work closely with our claims team to identify opportunities for practical support, helping absentees and employers work together to achieve the best possible outcome for both parties.
Easy access to support for any mental health queries for both employees and employers.
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