Absence management and wellbeing support

Absence management and wellbeing support is more than just supporting employees already off sick. Our offering provides a range of services to support prevention of absences, maintaining wellbeing at work, managing new or existing conditions and staying well and in work.

Benefits of absence management support from Unum

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    High success rate

    In 2021, 95% of people referred to our rehab team remained in work, returned to the workplace or otherwise had their case resolved

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    Dedicated in-house team of healthcare professionals from a range of specialist backgrounds, including occupational therapy, psychology, physiotherapy and nursing

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    Full absence management support

    Support before, during or after a claim — whether an employee is struggling at work with an illness or injury, is on their first day of absence or looking to phase back into working life

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    Experience from notable case volume

    Since 2015, our in-house case managers have helped an average of more than 1,600 people annually, both during claims but also with rehabilitation support before a claim to help them remain well

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    We support your existing absence management policies and work alongside your occupational health provider if you have one

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    Dedicated helpline

    For sickness absence or wellbeing related queries, call us on 01306 646 001.

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Wellbeing Check

For employees of Unum Group Income Protection customers who are in work but struggling to manage their wellbeing, our Vocational Rehabilitation and Wellbeing Consultants offer a personalised consultation. They’ll help employees identify self-management techniques that can help improve their wellbeing.

They’re available for employers to book for employees they have identified as struggling with their wellbeing as well as for employees to book for themselves.

In-depth case management

Sometimes issues are more complex and may require in depth one to one case management support. Our services include:

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    Comprehensive initial assessment

    In an initial 60–90-minute assessment, we’ll examine your employee’s current situation, explore any barriers an employee might face with returning to work and discuss how we can bridge the gap between their current situation and where they need to be

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    What to do at work to prevent and manage sickness absence

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    Working with employers

    To identify reasons for continued absence

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    Producing a plan

    To help get employees get back to work when they feel ready, all at their own pace

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    Identifying reasonable adjustments

    To help absent employees achieve a smooth transition back to the workplace 

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    Specialised assessments

    To support struggling employees in the workplace, including dyslexia vocational evaluations and ergonomic workstation assessments 

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Make a referral

Employers can access our rehabilitation support before, during or after a claim. 

Our consultants work closely with our claims team to identify opportunities for practical support, helping absentees and employers work together to achieve the best possible outcome for both parties.

Make a referral

Health and wellbeing support
Our comprehensive suite of wellbeing resources covers a range of absence and wellbeing issues.

Mental Health Pathway

Easy access to support for any mental health queries for both employees and employers.

On Course: Our workplace wellbeing workshops

Group Income Protection policyholders get unrestricted access to our suite of interactive wellbeing workshops, many of which are CPD-accredited. We've developed these in conjunction with specialists and they're delivered by our in-house experts.

Vocational rehabilitation

Helping to manage long-term conditions

How wellbeing support impacts absences at small businesses

Helpful downloads
Useful resources and information

Useful resources

Absence Management Support from Unum
Cancer in the Workplace Rehab case study
"I would recommend that any employer who has services through Unum engages with the team as much as possible. They’re a great support service – for both employers and employees."
Group Resourcing and Talent Business Partner

We're here to help

Have a question or can’t find what you’re looking for? Get in touch with us.

Contact us