Absence management and wellbeing support
Absence management and wellbeing support is more than just supporting employees already off sick. Our offering provides a range of services to support prevention of absences, maintaining wellbeing at work, managing new or existing conditions and staying well and in work.
Benefits of absence management support from Unum
High success rate
In 2021, 95% of people referred to our rehab team remained in work, returned to the workplace or otherwise had their case resolved
Expertise
Dedicated in-house team of healthcare professionals from a range of specialist backgrounds, including occupational therapy, psychology, physiotherapy and nursing
Full absence management support
Support before, during or after a claim — whether an employee is struggling at work with an illness or injury, is on their first day of absence or looking to phase back into working life
Experience from notable case volume
Since 2015, our in-house case managers have helped an average of more than 1,600 people annually, both during claims but also with rehabilitation support before a claim to help them remain well
Collaboration
We support your existing absence management policies and work alongside your occupational health provider if you have one
Dedicated helpline
For sickness absence or wellbeing related queries, call us on 01306 646 001.
Wellbeing Check
For employees of Unum Group Income Protection customers who are in work but struggling to manage their wellbeing, our Vocational Rehabilitation and Wellbeing Consultants offer a personalised consultation. They’ll help employees identify self-management techniques that can help improve their wellbeing.
They’re available for employers to book for employees they have identified as struggling with their wellbeing as well as for employees to book for themselves.
In-depth case management
Sometimes issues are more complex and may require in depth one to one case management support. Our services include:
Comprehensive initial assessment
In an initial 60–90-minute assessment, we’ll examine your employee’s current situation, explore any barriers an employee might face with returning to work and discuss how we can bridge the gap between their current situation and where they need to be
Guidance
What to do at work to prevent and manage sickness absence
Working with employers
To identify reasons for continued absence
Producing a plan
To help get employees get back to work when they feel ready, all at their own pace
Identifying reasonable adjustments
To help absent employees achieve a smooth transition back to the workplace
Specialised assessments
To support struggling employees in the workplace, including dyslexia vocational evaluations and ergonomic workstation assessments
ReferralMake a referral
Employers can access our rehabilitation support before, during or after a claim. Our consultants work closely with our claims team to identify opportunities for practical support, helping absentees and employers work together to achieve the best possible outcome for both parties.
Health and wellbeing supportOur comprehensive suite of wellbeing resources covers a range of absence and wellbeing issues.
Mental Health Pathway
Easy access to support for any mental health queries for both employees and employers.
We're here to help
Have a question or can’t find what you’re looking for? Get in touch with us.
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