Absence management and wellbeing support
While many employees smoothly return to work after illness or injury, some struggle. Since 2016, our in-house case managers have helped more than 1,600 people a year on average with absence management support across our Income Protection customers.
Our absence management and wellbeing support
High success rate
In 2020, 95.1% of people who used the service were able to remain in work, return to the workplace or otherwise had their case resolved.
Expertise
Dedicated in-house team of more than 20 healthcare professionals from a range of specialist backgrounds, including occupational therapy, psychology, physiotherapy and nursing.
Always available
Absence management support before, during or after a claim — whether an employee is struggling at work with an illness or injury, is on their first day of absence or looking to phase back into working life.
Collaboration
We support your existing absence management policies and work alongside your occupational health provider if you have one.
Dedicated helpline
For sickness absence or wellbeing related queries, call us on 01306 646 001.
Wellbeing Check
For employees in work but having difficulty managing their wellbeing, our Vocational Rehabilitation & Wellbeing Consultants can provide one off support via a personalised consultation. They’ll help employees identify self-management techniques that can help improve their wellbeing at home and work performance.
Sometimes issues are more complex and may require in depth one to one case management support.
Our vocational rehabilitation services include:
Guidance
How to prevent and manage sickness absence
Working with employers
To identify reasons for continued absence
Producing a plan
To help get employees get back to work when they feel ready, all at their own pace
Identifying reasonable adjustments
To help absent employees achieve a smooth transition back to the workplace
Specialised assessments
To support struggling employees in the workplace, including dyslexia vocational evaluations and ergonomic workstation assessments
ReferralMake a referral
Employers can access our rehabilitation support before, during or after a claim.
Our consultants work closely with our claims team to identify opportunities for practical support, helping absentees and employers work together to achieve the best possible outcome for both parties.
Health and wellbeing supportOur comprehensive suite of wellbeing resources covers a range of absence and wellbeing issues.
Mental Health Pathway
Easy access to support for any mental health queries for both employees and employers.
‘On Course’ workplace wellbeing workshops
We're here to help
Have a question or can’t find what you’re looking for? Get in touch with us.
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