Absence management and wellbeing support

While many employees smoothly return to work after illness or injury, some struggle. Since 2016, our in-house case managers have helped more than 1,600 people a year on average with absence management support across our Income Protection customers.

Our absence management and wellbeing support

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    High success rate

    In 2020, 95.1% of people who used the service were able to remain in work, return to the workplace or otherwise had their case resolved.

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    Dedicated in-house team of more than 20 healthcare professionals from a range of specialist backgrounds, including occupational therapy, psychology, physiotherapy and nursing.

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    Always available

    Absence management support before, during or after a claim — whether an employee is struggling at work with an illness or injury, is on their first day of absence or looking to phase back into working life.

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    We support your existing absence management policies and work alongside your occupational health provider if you have one.

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    Dedicated helpline

    For sickness absence or wellbeing related queries, call us on 01306 646 001.

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Wellbeing Check

For employees in work but having difficulty managing their wellbeing, our Vocational Rehabilitation & Wellbeing Consultants can provide one off support via a personalised consultation. They’ll help employees identify self-management techniques that can help improve their wellbeing at home and work performance.

Sometimes issues are more complex and may require in depth one to one case management support.

Our vocational rehabilitation services include:

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    How to prevent and manage sickness absence

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    Working with employers

    To identify reasons for continued absence

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    Producing a plan

    To help get employees get back to work when they feel ready, all at their own pace

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    Identifying reasonable adjustments

    To help absent employees achieve a smooth transition back to the workplace 

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    Specialised assessments

    To support struggling employees in the workplace, including dyslexia vocational evaluations and ergonomic workstation assessments 

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Make a referral

Employers can access our rehabilitation support before, during or after a claim. 

Our consultants work closely with our claims team to identify opportunities for practical support, helping absentees and employers work together to achieve the best possible outcome for both parties.

Make a referral

Health and wellbeing support
Our comprehensive suite of wellbeing resources covers a range of absence and wellbeing issues.

Mental Health Pathway

Easy access to support for any mental health queries for both employees and employers.

‘On Course’ workplace wellbeing workshops

Vocational rehabilitation

Helping to manage long-term conditions

Helpful downloads
Useful resources and information

Useful resources

Absence management support from Unum - UP3334
Tackling cancer in the workplace case study
"I would recommend that any employer who has services through Unum engages with the team as much as possible. They’re a great support service – for both employers and employees."
Group Resourcing and Talent Business Partner

We're here to help

Have a question or can’t find what you’re looking for? Get in touch with us.

Contact us