Mental Health Pathway
A single access point for our Group Income Protection customers with any mental health query or concern, whether that’s from an individual employee or for the business as a whole.
Mental Health supportWhat is the Unum Mental Health Pathway?
When it comes to mental health, understanding the condition itself, its symptoms and triggers can be enough of a struggle. That’s without worrying about where to turn for help in a time of need.
Our Mental Health Pathway ensures help is only a click away for both employees and employers dealing with mental health concerns in the workplace. It provides:
Mental health support when you need it
Quick access to Unum's vocational rehabilitation professionals for tailored advice and guidance on support options.
Easy access
A single point of access for all mental health queries.
Early intervention
Highlighting workplace mental health support at the earliest opportunity when issues are more manageable, helping avoid employees becoming no longer able to live and work as normal.
Makes mental health support simple
Support planning and implementing a holistic health and wellbeing strategy.
Did you know?
is the annual cost of poor mental health to UK employers
Increase in mental health as the leading cause of economic inactivity in the UK over the past decade
of workers feel uncomfortable talking about their mental health in the workplace
How to use the Pathway
1. Get in touch
Unum's Group Income Protection customers and their employees can contact us using the form below or by emailing pathway@unum.co.uk.
One of our Rehabilitation and Wellbeing team will get back to you within 2 working days to answer your mental health or wellbeing concerns and questions.
2. Book a Workplace Health and Wellbeing Review
Need support with your workplace wellbeing strategy? We work with you to review your current health and wellbeing initiatives and offer tailored recommendations for your business. We’ll then work with you for up to 12 months to implement them.
For companies that have completed one of our Health and Wellbeing Reviews, the proportion that had a mental health and wellbeing strategy was just 8% at initial review. For those companies that we supported to put similar changes in place, this figure rose to 64% at final review.
3. Use Unum’s resources
Check out all our available wellbeing resources on our Wellbeing Hub. This includes information on Help@hand1 from Unum, the award-winning health and wellbeing app that provides unlimited mental health support2 to employees and their partners.
Alternatively, there’s a wealth of wellbeing support on our Wellbeing Calendar, which is packed with articles, webinars, podcasts, awareness dates and more for employers and employees.
Contact us to use the Pathway
If you have access to our Group Income Protection, complete this form and one of our team will respond within 2 working days to discuss how we can help.
1 Help@hand is provided to Unum Group customers by Square Health. It offers access to services designed to manage the health and wellbeing of employees and their families.
Help@hand is entirely separate from any Unum insurance policy. Help@hand is not part of the insurance contract, is provided by Unum for no additional cost to its customers, and Unum can withdraw or change the service in the future. Help@hand is available to UK residents only. Square Health Limited, registered in England and Wales Number 07054181. Crown House, William Street, Windsor SL4 1AT.
2 For mild to moderate issues. Number of sessions subject to clinical appropriateness. Should the service be no longer suitable, users will be directed to alternative appropriate support.