Award-winning employee health and wellbeing support

Help@hand from Unum for Group Income Protection, Critical Illness or Life Insurance policyholders. Register to get started or log in and manage your account.

Employer registering for Help@hand Admin Portal

Connected health and wellbeing – with new support from YoungMinds

Help@hand delivers essential services including unlimited mental health consultations* and 24/7 remote GP appointments, plus lifestyle coaching and discounts - all in one app. Now with parents support from YoungMinds accessed via the Health Network area, Help@hand offers more ways to support every day.

Join our webinar on the 30th June to find out more and hear from YoungMinds.

Register today


*For mild to moderate issues. Number of sessions subject to clinical appropriateness.

Already registered?

Check out the Help@hand employee communications toolkit for rollout and ongoing resources to drive registrations and engagement.

Help@hand communications toolkit


This includes a new email template which makes it easy to let employees know about the latest Help@hand enhancement - parents support from YoungMinds.

Why Help@hand?

135,000

Over 135,000 consultations booked in 2024

9/10

Clinicians rated on average 9/10 by Help@hand users in 2024

4.8

rating by users on the App Store 
as of February 2025

Smiling man with glasses typing on his laptop in a meeting

Supporting a productive workforce

Eight in ten employees (80%) say that they are more productive at work when they are feeling healthy and happy.* Help@hand is designed with your employees in mind, with all services in one place, for a seamless user experience including in-app cross-referrals to relevant support.

Plus, comprehensive usage data reports are available to employers, giving insights which can be applied into your employee health and wellbeing strategy.**

* https://wpieconomics.com/publications/health-happiness-and-productivity/
**To ensure true confidentiality, the Help@hand Insights Report is only available then 50 or more employees have registered with the app, and with at least 10 active users in the last 12 months.

Case studies
Hear how Help@hand is supporting employees and businesses

Explore how Unum is supporting businesses and individuals with Help@hand

Need support with Help@hand?

Check our Employer FAQs for the answers to frequently asked questions or how to get in touch if your question isn't covered.

Frequently asked questions

Help@hand from Unum services (the ‘Services’) are provided to Unum Limited (“Unum”) customers by third-party specialist providers chosen by Unum. Unum is not the provider of the Services. The Services are entirely separate from the insurance policy provided by Unum. Access to the Services is facilitated by Unum at no cost to the Unum customer, and Unum may change or withdraw access to the Services at any time. Use of the Services are subject to the terms and conditions of the relevant third-party specialist providers. Services are available to UK residents only. For further information, please go to unum.co.uk/frequently-asked-questions/services.