Claims: Critical Illness – Elixia 123

You can download all the forms you need to fill in for your Critical Illness claim from the table, below:

Please look at the table above to see where you should send the forms. Where a form needs to be returned to Unum, please post it to:

Unum
Claims Department
Milton Court
Dorking, Surrey
RH4 3LZ

Alternatively, if you want to submit the forms by email or complete the forms over the phone, please contact us on 01306 872343.

Please submit the forms as soon as possible to ensure we can pay your claim promptly.

Your claim will be assessed by one of our experienced claims handlers. In some cases, we may require further medical evidence or an independent assessment of your employee’s medical condition from an impartial consultant. Where this is the case, we will arrange and pay for this consultation and any reasonable travel costs.

We will keep you regularly updated on the progress of your claim.

If your claim is accepted, payment will be made directly to you.