Forms to fill in

You can download all the forms you need to fill in for your Critical Illness claim from the table, below:

Form No. of copies to print Filled in by Send to
Claim form 1 You Unum
Consent form 2 You Unum
You Your GP
Your Statutory Rights 1 You N/A. For you to keep

We will also request copies of your medical records directly from your GP.

Where to send the forms

Please look at the table above to see where you should send the forms. Where a form needs to be returned to Unum, please post it to:

Claims Department
Milton Court
Dorking, Surrey

Alternatively, if you want to submit the forms by email or complete the forms over the phone, please contact us on 01306 872343.

When to submit the forms

Please submit your forms as soon as possible to ensure we can pay your claim promptly.

Managing your claim

Your claim will be assessed by one of our experienced claims handlers. In some cases, we may require further medical evidence or an independent assessment of your medical condition from an impartial consultant. Where this is the case, we will arrange and pay for this consultation and any reasonable travel costs.

We will keep you regularly updated on the progress of your claim.

Claim payment

If your claim is accepted, payment will be made directly to you.