Individual Critical Illness Claims: Elixia 123
Claims stepsThree steps to make a claim
Step 1
Tell us about a claim
Step 2
Send us your forms
Step 3
Managing the claim and payment
Information to help
Contacting us
If you have any queries, you can get in touch by:
Email: claimsuk@unum.co.uk
Telephone: 0345 600 6761
Post:
Unum Claims Department
Milton Court
Dorking
Surrey
RH4 3LZ
Complaints
If you are not completely happy with our service or a claim decision, please speak to your usual contact who will try and resolve the issue for you immediately.
If they are unable to do so, they will refer your concerns to the Complaints team.
For full details of our complaints process, see our complaints page here. You can also view our 'A Guide to Customer Complaints' document.
Related pages
Claims: Group Income Protection
Tell us about an employee who is absent or struggling as soon as possible. This ensures we provide the right support for you and the employee as quickly as possible.