Contact us

If you have a Unum Dental policy (or are thinking about getting one), here’s everything you need to get in touch.

For members, the quickest and easiest way to resolve most general queries is via the Unum Dental member portal - login here. 

From here you can make a claim, view your policy documents, keep up to date on your remaining benefit limits, submit a question and more.

Claims

Click here to login to our member portal to make claims and view your documents.

Get a quote

Click here to get a quote for corporate dental cover or email talkdental@unum.co.uk.

Continuation policy

Click here if you’re due to leave your company and would like to keep your dental cover with us.

Complaints

If you feel that we haven’t offered you first class service, please tell us and we will do our best to resolve the problem immediately. To make a complaint, email complaints@unum.co.uk. You can see our complaints procedure here.

Anything else

Call 020 7265 7111 or email dental@unum.co.uk

If you’ve got a query about your policy, our Frequently Asked Questions may have the answer.

If you can’t find the information you need, please give our team a call:

Existing Dental policy queries: 0207 480 7201
Existing Individual policy queries: 0345 601 8241
Existing Unum Select (Sick Pay Insurance) policy queries: 0800 011 3000
Existing Group Policy queries:

• Broker Services Team 1 0345 600 6762
• Broker Services Team 2 0345 601 3657
• Broker Services Team 3 0345 600 6764
• Broker Services Team 4 0345 600 9763
• Broker Services Team 5 0345 600 6759

Whether it's a complaint or question, here are the contact details you need.

Complaints

Please visit our Complaints page.

United States policyholders

For queries related to United States policyholders, please contact Unum in the United States.

Become a Unum supplier

Please email your interest over to ProcurementUK@unum.co.uk. Please ensure your email includes ‘become a new supplier’ and the supplier name in the subject header.

For all media enquiries

Please contact our PR agency SEC Newgate via email unum@secnewgate.co.uk or call: 020 3757 6767

For all other enquiries

Please contact us via email: contact@unum.co.uk

For help from our rehabilitation or claims teams, take a look at the numbers below:

Make a claim

To make a claim, or if you have a query about an existing claim, take a look at our claims pages, or give our claims team a call on 01306 873 243.

For dental claims, please call our dedicated line on 0207 488 9880 or email dental@unum.co.uk.

Rehabilitation support

For support managing absence-related issues call our helpline on 01306 646 001

Or, if you are looking for help with a specific employee, please complete this referral form and ask your employee to fill in this consent form. You should email the completed forms to us at premier.referral@unum.co.uk.

For all other enquiries, please contact us via email: contact@unum.co.uk

Dorking Head Office

Unum
Milton Court
Dorking, Surrey
RH4 3LZ

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Tel: 01306 887766
Fax: 01306 881394
Hours: Monday to Friday 8.30am to 5.30pm

Basingstoke

Unum
Unum House
Basing View
Basingstoke
Hants
RG21 4EQ

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Tel: 01256 301 000
Fax: 01256 301399
Hours: Monday to Friday: 8:30am to 5:30pm