Contact us

Ask a question, find your nearest sales office, make a claim or get a quote... and more.

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What can we help you with?

  • If you have a Unum Dental policy (or are thinking about getting one), here’s everything you need to get in touch.

    For members, the quickest and easiest way to resolve most general queries is via the Unum Dental member portal - login here

    From here you can make a claim, view your policy documents, keep up to date on your remaining benefit limits, submit a question and more.

    Claims

    Click here to login to our member portal to make claims and view your documents.

    Get a quote

    Click here to get a quote for corporate dental cover or email talkdental@unum.co.uk.

    Continuation policy

    Click here if you’re due to leave your company and would like to keep your dental cover with us.

    Complaints

    If you feel that we haven’t offered you first class service, please tell us and we will do our best to resolve the problem immediately. To make a complaint, email complaints@unum.co.uk. You can see our complaints procedure here.

    Anything else

    Call 020 7265 7111 or email dental@unum.co.uk

  • If you’ve got a query about your policy, ouFrequently Asked Questions may have the answer.

    If you can’t find the information you need, please give our team a call:

    Existing Dental policy queries: 0207 480 7201
    Existing Individual policy queries: 0345 601 8241
    Existing Unum Select (Sick Pay Insurance) policy queries: 0800 011 3000
    Existing Group Policy queries:


  • Whether it's a complaint or question, here are the contact details you need.

    Complaints

    Please visit our Complaints page.

    United States policyholders

    For queries related to United States policyholders, please contact Unum in the United States.

    Become a Unum supplier

    Please email your interest over to ProcurementUK@unum.co.uk. Please ensure your email includes ‘become a new supplier’ and the supplier name in the subject header.

    For all media enquiries

    Please contact our PR agency SEC Newgate via email unum@secnewgate.co.uk or call: 020 3757 6767

    For all other enquiries

    Please contact us via email: contact@unum.co.uk

  • For help from our rehabilitation or claims teams, take a look at the numbers below:

    Make a claim

    To make a claim, or if you have a query about an existing claim, take a look at our claims pages, or give our claims team a call on 01306 873 243.

    For dental claims, please call our dedicated line on 0207 488 9880 or email dental@unum.co.uk.

    Rehabilitation support

    For support managing absence-related issues call our helpline on 01306 646 001

    Or, if you are looking for help with a specific employee, please complete this referral form and ask your employee to fill in this consent form. You should email the completed forms to us at premier.referral@unum.co.uk.

    For all other enquiries, please contact us via email: contact@unum.co.uk

  • Dorking Head Office

    Unum
    Milton Court
    Dorking, Surrey
    RH4 3LZ

    View map

    Tel: 01306 887766
    Fax: 01306 881394
    Hours: Monday to Friday 8.30am to 5.30pm

    Basingstoke

    Unum
    Unum House
    Basing View
    Basingstoke
    Hants
    RG21 4EQ

    View map

    Tel: 01256 301 000
    Fax: 01256 301399
    Hours: Monday to Friday: 8:30am to 5:30pm

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