Supporting you and your family every step of the way

We’re committed to protecting your financial, emotional and physical wellbeing. Whether that’s making a claim through your insurance product with us – or finding out about the services available to you and your family.

Support services

Offering more than just insurance

We’re committed to employee wellbeing and have a range of tools designed to help you. Some services on this page are only available with certain policies, so please check with your employer for further details if you’re unsure.

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    Help@hand case study

    Read this real-life case study to see how Help@hand supports people when they need it most.

    View case study
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    Cancer Pathway

    Unum’s Critical Illness Cancer Pathway provides quick and easy access to cancer support upon diagnosis, through treatment and after treatment – whenever needed.

    Access Pathway
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    Mental Health Pathway

    Unum’s Mental Health Pathway is an early intervention service – providing fast, specialist support to employers and their employees when facing a mental health concern.

    Access Pathway
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    Life, money and wellbeing support (EAP)

    Our comprehensive EAP includes employee access to a 24/7 helpline, legal support, wellbeing content and tailored fitness plans.

    Learn more
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    Rehabilitation and return to work support

    Immediate access to specialist support designed to help individuals stay at work if they’re struggling with a health condition, or return to work after absence.

    Learn more
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    Wellbeing Calendar

    Our Wellbeing Calendar is an interactive tool that can help you plan your physical, emotional, sickness absence and financial wellbeing activities for the year ahead.

    Learn more
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Making a claim

Making a claim is straightforward, but may be slightly different depending on the type of policy you have or the product you’re covered by.

If you’re covered by a Group Income Protection or Critical Illness policy, you will need to ask your employer for a claim form. For all other products, please click on the link below to make your claim.

Make a claim

"It was easy to book an appointment, which I received within an hour. It was really quick and easy to use, and I’d definitely use Help@hand again over waiting to speak to my own GP."
Customer services