Optical Cover from Unum Dental

More than meets the eye

Make a claim
Optical cover from unum woman wearing glasses

What is Optical Cover?

This policy helps you and your family (if insured) maintain good eye health by paying towards the costs of everyday optical expenses such as eye examinations, frames and lenses (including contact lenses).

You can choose to buy your insured glasses or lenses from any optical supplier or retailer.

Claims
How do I make a claim?

There’s no need to use paper forms — your policy includes access to our online member portal which makes claiming quick and easy. 

You can even use your smartphone. Simply select your treatment, snap a photo of your itemised bill, upload and go. Watch the video to learn more.

You can also use the portal to:

  • View your policy documents 
  • Keep up to date on your remaining policy benefit limits 
  • Update your details 
  • Find answers to common questions
  • Contact us


Log in now

Useful resources

Making an Optical claim
PDF

Key benefits
With this policy you get:

Cover levels, treatment, annual limits and exclusions apply. Please refer to a benefit schedule for full details.

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    Your choice of optician

    Including outside the UK

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    Immediate cover

    Make a claim from your policy start date

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    Freedom to purchase insured items

    From any optical supplier or retailer

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    Option to add family members

    At additional cost

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    What's covered

    Contact lenses, off-the shelf reading glasses and digital protection lenses

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    A one-off benefit of £10,000 in the event of loss of sight as a result of an accident

    One claim in the lifetime of an insured adult under this optical policy 

Contact
Contact us

Haven’t found what you’re looking for? The best way to get in touch is to log in to the member portal.

Log in to the member portal

Any questions?

View FAQs
  • Your policy number is in your welcome email and the Policy Schedule we sent to you to confirm cover. If you didn’t receive this, try checking your junk/spam. We sometimes send this by post. Alternatively, it’s available when you log in to the Unum Dental portal.

  • You can submit your claim by logging in to the Unum Dental portal, which is the quickest and most convenient way to make a claim. However, if you’d still prefer to fill in a paper form, log in to the portal and hit ‘contact us’ to tell us.

    Once we’ve received and processed your claim, we’ll let you know. We aim to reimburse you within 5-10 working days once we’ve confirmed your claim payment.

    Please note that you must submit all claims within 12 months of the treatment completion date. The treatment completion date is the date you received that treatment, or the final treatment in any course of treatment. If you submit a claim outside this timeframe, it may not be approved and you may not be reimbursed.

  • Thank you for supplying this. We aim to assess the additional information and reimburse you within 5-10 working days if we now have everything we need. If we still require further information, we’ll be in touch.

  • The amount you receive for a Dental claim depends on the level of cover you have, the type of treatment you’ve undergone and the amount of money we’ve paid you for that type of treatment so far in the policy year.

    To see your level of cover, annual limits, and exclusions please refer to your Policy Schedule. You can find this by logging into the Unum Dental member portal.

    It’s important to understand how much your dentist will charge and how much your policy will reimburse you towards this before you start dental treatment.

  • The amount you receive for an Optical claim depends on the level of cover you have, the type of treatment you’ve undergone, purchases you’ve made, and the amount of money we’ve paid you for that type of treatment so far in the policy year.

    To see your level of cover, annual limits, and exclusions please refer to your Policy Schedule. You can find this by logging into the Unum Dental member portal.