Depending on the definition of insured earnings, we may need to request evidence to confirm the earnings. We will write to you to explain what we need and why.
Evidence of death
As part of the claims process, we require appropriate evidence of a death. For most claims, we can confirm the death without needing the original death certificate.
However, we will need to see the original death certificate if:
If you have any queries, you can get in touch by:
Call: 01306 873243
Unum Claims Department
If you are not completely happy with your service or a claims decision, please speak to your usual contact who will try and resolve the issue for you immediately.
If they are unable to do so, they will refer your concerns to the Complaints Team.
Our Group Life customers automatically have access to the following support services.
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