Claims: Group Life Insurance

Mum and child by the window

Who should make the claim?


As the policyholder you need to submit the Group Life Insurance claim. You can access all the information you need to do this, including downloadable claim forms on this page.

Forms to fill in

You can download a group life insurance claim form here.

If you require any assistance completing the claim forms or would prefer these to be sent via post or completed telephonically please let us know by emailing

Useful resources

Notification of Death Claim Form - UP1085

Where to send your form

You can submit your claim to us on paper to the address below, by email or simply by calling us on 01306 873243.

Claims Department
Milton Court
Dorking, Surrey

When to submit the claim form

Please submit the claim form as soon as possible to ensure we can pay the claim promptly.

Managing your claim

The claim is assessed by one of our experienced claims handlers. We will keep you regularly updated on the progress of the claim.

Claim payment

If the claim is accepted, payment will be made to the Trustees of the scheme.

All employees and their dependants have access to our bereavement service at no extra cost, through our group life policies.

Useful resources

Notification of Death Claim Form - UP1085

We're here to help

Have a question or can’t find what you’re looking for? Get in touch with us.

Contact us