You can renew your Unum policies direct with us or, in some cases, through UnumOnline. Either way, the process is simple. Scroll down for our step-by-step guide and to find out the latest on our support services.
The process is straightforward, whether you’re renewing on- or offline. Just follow our step-by-step guide.
We’ll send you a renewal invitation 90 days before the renewal date (120 days for a flex or voluntary policy). If you don’t receive the invitation, please contact us.
You can use our handy Member Data Template to update information about the policy members. Email the completed spreadsheet to the address in your policy renewal invitation. If you are renewing your policy on UnumOnline, you can upload the data to the portal. This is a good time to remind your client that some employees may require medical underwriting.
If your customers pay by Direct Debit, we’ll continue to take the regular payments until we receive your updated data. Once we have the correct data, we’ll send you a new invoice and the payments will be adjusted accordingly. All other payment information will be on your invoice.
Here at Unum we’re constantly improving what we do to provide customers and their families with the best health and wellbeing resources. These include:
Our easy-to-use app provides insured employees and their families with market-leading total health and wellbeing support, all in one place.
Plan your year with the help of our ultimate health and wellbeing resource. The calendar features articles, podcasts, webinars, awareness dates and other useful support.