Following a regular review into our offerings, we have decided to pause accepting quotes for new Sick Pay Insurance business from 1st May 2022 until further notice.
The purpose of doing this is to enable us to strategically evaluate the design of the product and invest in the systems that support it, ensuring it meets the future needs of our customers.
We want to reassure you that we will be servicing existing Sick Pay Insurance policies in the usual way, and there will be no change for any existing policyholders.
To ensure we can continue to best serve our existing customers during the coronavirus pandemic, we have taken the decision to stop offering deferred period options of 1 to 3 weeks for all new SPI policies with immediate effect. This means that we will currently only offer SPI with a 4-week deferred period.
See ‘Getting a quote’ below for more information.
Our Sick Pay Insurance customers automatically have access to the following support services:
We have taken the decision to stop offering deferred period options of 1 to 3 weeks for all new SPI policies with immediate effect. This means that we will currently only offer SPI with a 4-week deferred period. This decision does not impact new business quotes which are within the quote guarantee period, existing SPI policies or our other products, including Group Income Protection. We will continue to monitor the situation and review our business plans on an ongoing basis.
Please contact your Unum Sales Consultant to find out more about our cover including policy documents or to request a Sick Pay Insurance quote.
Each claim is assigned to a dedicated Claims Management Specialist (CMS) who will assess the initial evidence submitted. Your CMS will contact you within 5 working days of submission to acknowledge the claim and work with you and your employee throughout.
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