_{*Employees and their partner (if applicable) will be able to access all Help@hand services. Children are eligible to access the remote GP and medical second opinion services up until their 18th birthday or 24th birthday if in full-time education. Children over 18 will be able to access the Life, money and wellbeing confidential helpline and other online resources.}

_{**If an individual requires medication, a referral letter or a private fitnote, they will need to pay for these. They will also need to pay a delivery charge if they opt to have the medication sent to them. The remote GP will go through the options and next steps during the consultation.}

_{Help@hand is a virtual, value-added benefit service which connects the employees of Unum customers to third party specialists who can help manage their health and wellbeing, and that of their family. Access to the service is facilitated by Unum at no cost to you. Unum is not the provider of the service, but can withdraw or change the service at any time. The service is entirely separate from any insurance policy provided by Unum and is subject to the terms and conditions of the relevant third party specialists. Help@hand is a non-contractual benefit. There is no additional cost or increase in premium as a result of Unum making this benefit available.}