UnumOnline is our intuitive, easy-to-use digital portal which allows you to view and service your customer policies, and quickly and efficiently manage quotes, buy and renew policies online. It puts you in control, enabling you to respond quickly to the ‘need it now’ requirements of both smaller businesses and smaller schemes.

Go to UnumOnline

About UnumOnline
Designed for customers looking to cover between 3 and 100 people.

You can get a quote for Group Income Protection, Group Life and Group Critical Illness and receive your best price available from Unum – exclusive to quotes made on UnumOnline.

At-a-glance display of live policies

In line with your permissions so you can easily select the policy you wish to work on or access for information. For more information on what policies you can view, please refer to the UnumOnline handbook.

The policy information view allows you to select a policy and drill down to see policy information, company details and categories.

Cross-functional access

Removes potential delays if colleagues are out of office and allows colleagues to easily share information.

Nominating a portal manager(s)

Gives you the flexibility to review and adjust permission levels in line with changing needs so you can best serve your customers – and your business.

Once a portal manager has been assigned, they can manage who in your company has permission to access different levels of information.

To set up your portal manager, please email us at: AgencyOnline@unum.co.uk

Getting started and resources
Getting started

Before we can start working together, we’ll first need to receive and accept your completed commission account form, which, together with the TOBA and quote, sets out the terms of our business agreement.

Please return the completed form to us by either:

  • Email: agency.desk@unum.co.uk, or
  • Post: Agency Department, Unum Limited, Milton Court, Dorking, Surrey, RH4 3LZ and keep a copy for your records.

Next, go to UnumOnline to register your details, create a password and set security questions.

You’ll then be set up to quote and buy – when you log in, we’ll send you an email with a one-time password to keep your account secure.

Useful resources

UnumOnline handbook
TOBA for UK Advisers
TOBA for non-UK advisers
Commission Account Administration Form (CAAF)

Non-UnumOnline quotes

If you’re not registered for UnumOnline, need a quote for another product or want to quote for more than 100 employees, please complete our contact form.

Get a quote

UnumOnline Support

If you have a question about UnumOnline regarding:

• Quotes service for group business
• Underwriting service for Executive Income Protection business.

Group business - UnumOnline quotes 

For help with our online quotes service for group business, please phone 0800 916 9846 or email help@unum.co.uk

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