Make a claim

All the details you need to make a claim under your policy can be found below.

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Select your policy type

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Group Income Protection

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Group Critical Illness

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Group Life Insurance

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Individual Critical Illness

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Individual Income Protection

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Sick Pay Insurance

Dental and Optical policies

If you want to make a claim on or view the documents associated with a Dental or Optical policy, please log in to the appropriate member portal below. If you have a question about an existing claim or recent settlement, call us on 0345 850 9439, or email

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Dental Member Portal

Optical Member Portal