Responsible Business
Unum is proud to be a values-driven, purpose-led organisation. We’re committed to doing the right thing for our customers, our colleagues and our communities — as well as the planet we all share.
We are Unum
Being a socially responsible and sustainable business is at the heart of our “We are Unum” values. Our vision is to be recognised as a leading employee benefits provider that helps the working world thrive throughout life’s moments. We reinforce this through our commitments and actions to being a responsible employer, our inclusive products and services, and our impact on the environment.
Our Responsible Business commitments
We support people when they’re vulnerable and need us the most. We feel what we do is good for society and our mission is to help more people. Yet it’s more than helping people in need — it’s about operating in the right way as a business. We are dedicated to doing the right thing for all our stakeholders, including our customers, employees, communities and the environment. All this on top of the important business of supporting people physically, emotionally and financially whenever they need us, potentially through the most challenging times of their lives.
Our journeyCorporate Social Responsibility journey
Through our ongoing commitment to Corporate Social Responsibility, Unum has a longstanding history of giving back to those most in need within our communities. But as the expectations of our customers, employees, suppliers and community partners rapidly evolve, particularly post-pandemic, we know that being a Responsible Business goes much further than that.
So, in 2021, we partnered with Business in the Community (BITC), the UK’s largest and longest established business-led membership organisation dedicated to Responsible Business, to help us develop our new Responsible Business Strategy.
At the core of this was understanding and analysing the Responsible Business issues of most importance to our key stakeholders, so we undertook a materiality assessment to help us prioritise the material issues where Unum could make the biggest difference and deliver the most societal and environmental value.
Following this assessment and taking into account some of the issues ranked most highly by our stakeholders, we have developed a clear, actionable, and measurable Responsible Business Strategy which is built on three core pillars.
Core pillarsResponsible Business Strategy
Our four pillars focus on the critical action areas that we will prioritise as a business to ensure that we strive to meet our vision of being recognised as an employee benefits provider that is inherently good for society.
Inclusive products & services
Doing the right thing for our customers and society
Prioritising people in need of our support by providing products, services and practices that reflect our customers’ needs and the societies they live in.
Responsible employer
Doing the right thing for our employees
Creating a healthy, diverse and inclusive workforce in a workplace where everyone is valued and respected.
Environmental impact
Doing the right thing for our planet
Systemically reducing our environmental impact year-on-year and ensuring a minimal impact from environmental issues on our business.
Responsible investments
Doing the right thing for our stakeholders
Being responsible stewards of the assets we manage and actively using environmental, social and governance factors when making investment decisions, all while delivering consistent long-term returns for our stakeholders.
Our Responsible Business Strategy is underpinned by solid foundations. We have a continued and proud strong focus on: community outreach; ethics, governance and compliance; and privacy and cybersecurity.
Business in the communityResponsible Business Tracker
To demonstrate our commitment to continued improvements, we participated in the Business in the Community Responsible Business Tracker for the first time in 2021. The Tracker helped us identify our strengths and areas for improvement, so we can ensure we drive responsible change to support our communities, customers and the planet.
![Prince's Responsible Business Network logo]()
The Prince's Responsible Business Network
![Responsible Business Tracker]()
Responsible Business Tracker
Planet Mark certification
Unum received a Planet Mark global sustainability certification in recognition of our efforts to:
- Continually advancing our environment and sustainability goals
- Encourage environmental action
- Be part of an empowered community of like-minded individuals
- Progress on reducing our environmental impact
- Measure our societal contributions across our communities
Getting Planet Mark certified involved measuring our current carbon footprint and taking responsibility for our emissions, as well as our positive contributions to society — today and tomorrow.
It is part of our pledge to maintain a positive impact on our planet and society and is an accolade of which Unum is proud. For more information about Planet Mark visit their website.
More about Unum UK’s Responsible Business commitments
Charity Partners
Outreach and engagement
Giving back
Sustainable Development Goals
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