Press release

Unum UK urges businesses to close the mental health support gap

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Unum - LinkedIn

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Woman in a yellow top assuring her colleague
  • 48% of HR managers report mental health issues as a leading cause of sickness absence in 2024.
  • 70% agree their workplace has a responsibility to support employee mental health.
  • 77% of mental health appointments via Help@hand last year were linked to stress, anxiety, or depression.

Recent research from specialist employee benefits provider, Unum UK, highlights the ongoing challenges posed by workplace mental health issues, with stress and anxiety being significant drivers of sickness absences. 

While 70% of employers agree their workplace has a responsibility to support employee mental health, just under two thirds (65%) of HR managers say their workplace currently offers mental health support, and 5% are unsure of any support being available. 

Proactive employers offering the health and wellbeing app Help@hand from Unum to their employees are helping to bridge the gap in support. Given that stress, depression and anxiety accounted for 77% of all Help@hand mental health appointments booked last year, the app is proving a vital resource addressing employee mental health needs and creating healthier, happier workplaces.

Jane Hulme, HR Director at Unum UK, said: "Businesses that take the lead in supporting employee mental health will not only boost their team’s wellbeing but also build resilient, productive workforces. Bridging the gap between awareness and action isn't just good practice - it is essential for business growth."

Jane added: "Our data indicates that, although progress has been made, there is more still to be done to move beyond one-size-fits-all solutions. Businesses that prioritise accessible, individualised, and comprehensive support for employees will benefit from healthier, happier and more engaged employees. By equipping managers to proactively address concerns, signpost to help available and encourage individuals to take care of themselves through open communication, businesses ensure that every employee – no matter where they work - has the support and resources they need to thrive."

Unum urges businesses to act decisively to close the gap between awareness and effective implementation of mental health support systems. “A total of 16.4 million days were lost to work-related stress, depression, or anxiety in 2023-2024,” commented Jane. “At the same time, analysis of NHS data suggests eight times as many people are still waiting for mental health treatment after 18 months, compared to physical health care.  

“For Mental Health Awareness Week, we are highlighting the urgent need for businesses to fill the support gap and take proactive measures to drive real change - not just for their employees, but to benefit society and the wider economy.”

Unum have a range of free online masterclasses for managers and employees on stress and mental health. For more information, or to download a webinar, visit wellbeing calendar.