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Sick Pay Insurance

Sick Pay Insurance can help ease the headache of short-term absence by providing financial support after just one week absence.

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Important information

Following a regular review into our offerings, we have decided to pause quoting for new Sick Pay Insurance business from 1st May 2022 until further notice.

We made this decision to enable us to strategically evaluate the design of the product and invest in the systems that support it. We have made changes to how we administer Sick Pay Insurance policies. 

The cover and benefits in place remain same but we’ve simplified the administration and claims process, in line with our other group products. Please see our FAQ for more details.

Go to FAQs

We want to reassure you that we will continue to service existing Sick Pay Insurance policies and continue to provide the same levels of cover to existing policyholders.

Our support services
Offering more than just insurance

Our Sick Pay Insurance customers automatically have access to the following support services:
  • Help@hand

    Providing insured employees with fast, direct access to high quality health and wellbeing support services through one easy-to-use app - including remote GPs, mental health support, physiotherapy and EAP access.

  • Rehabilitation service

    Our Vocational Rehabilitation Consultants can provide practical and collaborative return to work plans, capability tests and advice on alterations in the workplace – assisting with Duty of Care needs. Available from day one of absence or if an individual is at work but struggling with a health condition.

Making a claim

We assign the claim to a Claims Assessor. They'll guide you through the assessment, giving you as the policyholder regular updates. The Claims Assessor will request any necessary information, including, but not limited to, information on your employee's occupation, earnings and medical information. 

If you have any questions at any time, you can contact the claims Assessor directly by telephone, email or letter — whichever you prefer.

Make a claim

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