WTW Business Hub

Your one-stop-shop for immediate access to health, wellbeing, claims and HR support

The partnership
The Unum and WTW Partnership

As a leading employee benefits provider, we've teamed up with WTW to offer enhanced employer support that makes a difference.

Access to connected health and wellbeing services, HR support tools and much more from this page to create the ultimate support package. Here are some of the enhanced offerings available to help support you and your people:

  • Help@hand

    Fast, direct access 24/7 remote GP appointments, unlimited mental health support1 and to physiotherapy2 - all via one easy-to-use app.

    Register
  • Clinical health risk screening

    Help@hand's remote GP can book at-home blood tests to check over 20 health markers for signs of disease.

  • Cancer navigation service

    Giving employees access to specialist guidance when cancer becomes a worry, helping them understand what’s happening, what to do next and where to turn for support.

  • Employee Assistance Programme (EAP)

    Information and advice on life’s challenges. Fully integrated with and accessed via Help@hand

  • Bereavement counselling

    Providing emotional support whenever it’s needed for all employees and their immediate family as standard

  • Critical incident support

    Providing your business and employees with expert guidance and advice should a colleague pass away

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Our achievements

We’re delighted to have been recognised by numerous industry awards for our products, health and wellbeing services and commitment to supporting charities and championing diversity. Here are some we’re most proud of.

  • Logo of a Bronze Carbon Literate Organisation
  • World's most ethical companies logo
  • A blue and white logo corporate adviser 2025 winner best group risk provider
  • Charities Aid Foundation – The Payroll Giving Diamond Award 2026
  • Armed Forces Covenant employer recognition scheme gold award
  • Stonewall diversity champion

Contact

Contact Unum

If you have any queries or can't find what you're looking for please let us know using this form.

Terms and conditions

1. Unlimited consultations for employee and partner. For mild to moderate issues. Number of sessions subject to clinical appropriateness. Should the service be no longer suitable, users will be signposted to alternative appropriate support.
2. Up to 8 sessions per year shared between employee and partner. Not suitable for complex, pre-existing or chronic conditions. Alternative guidance may be provided if appropriate.

Help@hand services (the ‘Services’) are provided to Unum Limited (“Unum”) customers by third-party specialist providers chosen by Unum. Unum is not the provider of the Services. The Services are entirely separate from the insurance policy provided by Unum. Access to the Services is facilitated by Unum at no cost to the Unum customer, and Unum may change or withdraw access to the Services at any time. Use of the Services are subject to the terms and conditions of the relevant third-party specialist providers. Services are available to UK residents only.
For further information, please go to our
health and wellbeing and wellbeing support services page.