Mental Health Pathway

A single access point for our Group Income Protection customers with any mental health query or concern, whether that’s on an individual basis or across your business.

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Mental Health support
What is the Unum Mental Health Pathway?

When it comes to mental health, understanding the condition itself, its symptoms and triggers can be enough of a struggle. That’s without worrying about where to turn for help in a time of need.

Our Mental Health Pathway ensures help is only a click away for both employees and employers dealing with mental health concerns in the workplace. It provides:

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    Mental health support when you need it

    Quick access to specialist support for employees and businesses

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    Easy access

    A single point of access for all mental health queries

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    Early intervention

    Workplace mental health support at the earliest opportunity when issues are more manageable, helping avoid employees becoming no longer able to live and work as normal

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    Makes mental health support simple

    Our mental health and wellbeing experts make planning and implementing your entire, holistic mental health and wellbeing strategy easier, while also providing a one-stop-shop approach for employees with mental health concerns

Did you know...?

£56 billion

the cost of poor mental health to UK employers each year

1 in 4

people economically inactive due to long-term sickness list a mental health condition as the main cause


or just over half of workers feel comfortable talking about their mental health in the workplace

How to use the Pathway:

  1. 1

    Get in touch

    Unum's Group Income Protection customers, and their employees, can contact us using the form below or by emailing 

    One of our Rehabilitation and Wellbeing team will get back to you within 2 working days to chat through your mental health or wellbeing concerns and questions.

  2. 2

    Book a Workplace Health and Wellbeing Review

    Need support with your wellbeing strategy? We work with you to review your current mental health and wellbeing initiatives and offer truly personalised recommendations unique to your business. We’ll then work with you over 12 months to implement them.

    For companies that have completed one of our Health and Wellbeing Reviews, the proportion that had a mental health and wellbeing strategy rose from just 6% at initial review to 83% at final review after we supported them to put in place these changes.

    Book a consultation

  3. 3

    Make use of Unum resources

    Check out all our available wellbeing resources on our Wellbeing Hub. This includes information on Help@hand,1 our award-winning health and wellbeing app, which provides unlimited mental health support2 to employees and their partners.

    Alternatively, there’s a wealth of welling support on our Wellbeing Calendar, which is packed with articles, webinars, podcasts, awareness dates and more for employers and employees.

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Contact us to use the Pathway

If you have access to our Group Income Protection, complete this form and one of our team will respond within 2 working days to discuss how we can help.

More information

1 Help@hand is provided to Unum Group customers by Square Health. It offers access to services designed to manage the health and wellbeing of employees and their families.
Help@hand is entirely separate from any Unum insurance policy. Help@hand is not part of the insurance contract, is provided by Unum for no additional cost to its customers, and Unum can withdraw or change the service in the future. Help@hand is available to UK residents only. Square Health Limited, registered in England and Wales Number 07054181. Crown House, William Street, Windsor SL4 1AT.
2 For mild to moderate issues. Number of sessions subject to clinical appropriateness. Should the service be no longer suitable, users will be directed to alternative appropriate support.

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