Offers employers, employees and their immediate family members* life, money and wellbeing supportLogin to LifeWorks
calls from employees of Unum policyholders
of interactions supporting individuals with personal/emotional concerns
Data correct as of June 30th 2022
A confidential helpline for multiple concerns your business might face, from workplace safety to diversity to managing change at work — anytime, anywhere
Get expert advice between 8am and 8pm, Monday to Friday, on a range of issues, including employment law, commercial law, HR, health and safety, intellectual property and tax
Quickly and simply create all the customised, legally binding documents your business needs, including health and safety policies to ensure legal compliance, all generated by experienced lawyers
Support to improve employee wellbeing or to address performance-related issues
Brings insight to organisations so they can support their employees to build resilience and stay connected to their work
There are four main ways to access LifeWorks…
Online: Log on to Unum LifeWorks using your user ID and password for access to a library of downloadable content and interactive tools.
Telephone: If you’d prefer a confidential phone call, your HR/financial adviser will have the number.
Our EAP is also integrated into our health and wellbeing app Help@hand.1 The app combines many of the benefits of LifeWorks with access to health and wellness services such as digital GPs, support from qualified mental healthcare professionals, second medical opinions and direct access to physiotherapy all in one place.
Then you’ll already have access to our services. Get access to the range of features detailed above by registering through our short form. Our EAP services are tailored to suit the needs of our policyholders.
Then you’ll already have access to our services. Get access to the range of features detailed above by registering through our short form.
Our EAP services are tailored to suit the needs of our policyholders.
If you don’t have any of these policies with us, speak with your adviser about the potential advantages of employee benefits for your business.
You can find an independent financial adviser on Unbiased.co.uk.
*Available to employee and their partner (UK and ROI only). Children are eligible up to their 16th birthday via their parent and directly after their 16th birthday up to their 24th birthday if in full-time education.
**Counselling available only to employees of Unum Group Income Protection customers and is restricted to the employee only (unless relationship counselling is required).
1 Access to EAP and Help@hand facilitated by Unum at no cost to the Unum customer. Unum is not the provider of the service but can withdraw or change the service at any time. The service is entirely separate from any insurance policy provided by Unum and is subject to the terms and conditions of the relevant third-party specialists. There is no additional cost or increase in premium as a result of Unum making this benefit available.
Employee Assistance Programme provided by LifeWorks whose registered office is Suite 1, 3rd Floor 11-12 St James’s Square, London SW1Y 4LB. Registered in England company number 8223675.
Unum offers access to the Help@hand services provided by third parties. Remote GP, second opinion, mental health support and physiotherapy are provided by Square Health via their Help@hand app. Square Health Limited, registered in England and Wales Number 07054181. Crown House, William Street, Windsor SL4 1AT.
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