Unum's Employee Assistance Programme (EAP) is changing
At Unum, we’re always innovating to better meet our customers’ needs - our health and wellbeing services are no exception. We have fully integrated EAP services into Help@hand, our award-winning employee health and wellbeing app.
Moving to Help@hand
As a Group Risk policyholder, you can register for Help@hand here.
To make the transition as easy as possible, access our toolkit, for more information, FAQs and employee communications support.
Still need access to EAP services via LifeWorks?
Access to LifeWorks will remain in place until the end of June. After this time, Lifeworks services will no longer be available with the exception of employees who have counselling in progress, who will be able to complete their treatment, and a three month period (up to the end of September) where employees will be able to take out their cashback.
Direct access to LifeWorks
App: Search ‘Lifeworks’ in the App Store or Google Play.
Online: Log in using your user ID and password for access to a library of downloadable content and interactive tools.
Telephone: If you’d prefer a confidential phone call, your HR/financial adviser will have the number.
Employee Assistance Programme provided by LifeWorks whose registered office is Suite 1, 3rd Floor 11-12 St James’s Square, London SW1Y 4LB. Registered in England company number 8223675.