Help@hand aims to provide employees, their partner and children* with unlimited access to a UK-based Remote GP within 2 hours of requesting an appointment. Each video consultation lasts up to 20 minutes and is available 24/7, 365 days a year.
Medical second opinions are available either face-to-face or via video consultation with a UK-based specialist, following a diagnosis or treatment recommendation from a treating doctor. Employees, their partner and children* have access to 2 consultations per year shared between them.
Mental health support
Up to 8 mental health support consultations (including an initial assessment) per year are available through Help@hand to be shared between the employee and their partner.
The first step is a video consultation assessment with a mental health therapist who will provide advice and develop a personalised treatment plan including a follow up. The treatment plan will usually be delivered via video consultation and options include supported computerised cognitive behavioural therapy.
Up to 8 physiotherapy consultations (including an initial assessment) per year are available through Help@hand to be shared between the employee and their partner.
The first step is a video consultation assessment with a physiotherapist who will develop a personalised treatment plan including bespoke exercises where appropriate.
*Children re eligible up to the age of their 18th birthday (or 24 birthday if in full-time education).