Who should make the claim?
Employers: as the policyholder you need to submit the Group Life Insurance claim. You can access all the information you need to do this, including downloadable claim forms on this page.
Forms to fill in
You can download a group life insurance claim form here.
Where to send the claim form:
You can submit your claim to us on paper to the address below, by email or simply by calling us on 01306 873243.
Please make sure you include the original death certificate when sending in the form.
When to submit the claim form
Please submit the claim form as soon as possible to ensure we can pay the claim promptly.
Managing the claim
The claim is assessed by one of our experienced claims handlers. We will keep you regularly updated on the progress of the claim.
If the claim is accepted, payment will be made to the Trustees of the scheme.
All employees and their dependants have access to our bereavement service at no extra cost, through our group life policies.