By adopting the biopsychosocial model, we have been able to revolutionise our approach to medical underwriting, allowing both our retail and commercial customers to benefit from the following income protection (IP) advances:
- Cover for existing medical conditions
Uniquely, we will consider providing cover for people who, prior to taking out their insurance, have had a heart attack or suffered from other potentially serious illnesses such as cancer, paraplegia, back pain or diabetes.
- Cover without medical evidence
The majority of individuals who require medical underwriting will only need to complete the questions on our application form. The form allows us to make a risk decision without the need to obtain additional medical evidence, e.g. GP reports or medical examinations.
- Cover in place within a week
We are able to process the majority of applications without the delays normally associated with getting additional medical evidence.
Our Group Income Protection and Group Life customers can also benefit from the following two additional advances:
- Fast-track form completion for busy high earners
In recognition of the fact that high earners within a scheme will need to fill in an application form, in certain instances we can offer a telephone call or a worksite visit from our Chief Medical Underwriter, or one of his team, to help with form completion.
- Cover increases without fuss – ‘Once & Done’ underwriting
Once we have completed our underwriting and accepted a member for full benefit, we’ll allow that benefit to change whenever and by as much as a member’s salary demands it, without repeat underwriting*.
* subject to certain terms and conditions.